Consumer Reports, magazine that features ratings and recommendations on thousands of products and services, says it can no longer recommend Apple’s over-hyped iPhone 4 due to malfunctioning antenna caused by touching the left side of the phone.
Mike Gikas, Consumer Reports spokesperson said:
“[Our] engineers have just completed testing the iPhone 4…and confirmed there is a problem with its reception. When your finger or hand touches a spot on the phone’s lower left side – an easy thing, especially for lefties – the signal can significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal. Due to this problem, we can’t recommend the iPhone 4.”
According to Gikas, Consumer Reports engineers conducted series of tests in three iPhone 4s in the “controlled environment” of a radio frequency (RF) isolation chamber.
“In this room, which is impervious to outside radio signals, our test engineers connected the phones to our base-station emulator, a device that simulates carrier cell towers. We also tested several other AT&T phones the same way, including the iPhone 3G S and the Palm Pre. None of those phones had the signal-loss problems of the iPhone 4.”
Nevertheless, Gikas noted that Consumer Reports had discovered a cheap but unfashionably solution for “suffering” iPhone 4 users:
“Cover the antenna gap with a piece of duct tape or another thick, non-conductive material. It may not be pretty, but it works. We also expect that using a case would remedy the problem. [But clearly], Apple needs to come up with a permanent and free-fix for the antenna problem before we can recommend the iPhone 4. [So], if you want an iPhone that works well without a masking-tape fix, we continue to recommend an older model, the 3G S.”